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Zendesk

Zendesk

Import Zendesk tickets, users, organizations, and conversation history to enrich CRM data, analyze ticket trends and customer sentiment, and monitor SLAs and agent performance.

Productivity

CRMs

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Overview

Sync Zendesk support data into Databar to centralize tickets, users, and conversation history alongside your CRM and analytics. Combine support signals with contact records, reports, and automations so customer experience data drives action across your organization.

Key benefits

Unified customer view - Sync tickets, requester profiles, tags, attachments, and conversation threads to enrich contacts and accounts in one place.
Faster triage and routing - Use ticket priority, tags, and custom fields to prioritize issues, route high-value customers, and automate handoffs.
Better reporting - Combine support metrics like response time, resolution time, and CSAT with sales and marketing data to measure experience impact on revenue.
Automations - Trigger alerts, tasks, scoring updates, or campaigns based on ticket status, SLA breaches, or custom fields.

Common use cases

Enrich CRM contacts with recent support interactions for more informed outreach.
Build dashboards tracking response time, resolution rates, and customer satisfaction.
Automate follow-up tasks when issues are resolved or SLAs are breached.
Feed support signals into lead and account scoring, segmentation, and routing rules.

Within Databar you can map Zendesk fields to downstream tools, create segments for account-based outreach, and keep analytics, playbooks, and reports up to date with ongoing syncs—no manual exports required.

Enrichments (25)

Web search

Run a web search for each row and pull back the top ranked results.

Find phone by LinkedIn link

Find phone numbers for any professional by providing their LinkedIn profile URL.

Get work email by social link

Find verified work email addresses by providing a LinkedIn profile URL.

Get email by social link

Find the work email of any person by providing their LinkedIn profile URL.

Find phone number

Find direct dial phone numbers for each contact from their email address or LinkedIn URL.

Find profile from email

Reverse-lookup any email to get the person's LinkedIn URL, name, job title, and company.

Find email by name and company

Find a professional email for each contact using their first name, last name, and company website.

Validate email

Check if any email in your list is deliverable, disposable, free, or a catch-all before you send.

Enrich person info by social link

Enrich any LinkedIn profile by URL. Returns contact details, job info, location, follower count, and work experience.

Enrich company data by link

Enrich any company using their LinkedIn URL. Returns firmographic data including industry, size, location, and description.

Get all Attio lists for a record

Returns every list a given Attio record belongs to. Useful for "is this person on our ABM target list?" segmentation enrichments.

List entries in an Attio list

Pull every entry from a chosen Attio list (e.g. ICP accounts, warm leads). Returns the parent record reference so you can chain a lookup.

Query Attio records with filter

Pull Attio records of any object with an optional filter expression. Returns the full record including all your custom attributes.

Look up Attio record by ID

Fetch the full Attio record for a given record ID, with every attribute including your custom fields. Works for people, companies, deals, or any custom object.

Search records in Attio

Find Attio records that match an email, domain, name, phone, or social handle. Searches across people, companies, deals, or any custom object you pick.

Get contact info by company and name or social link

This endpoint to find the contact information of any B2B person.

Run actors from Apify

Run an Apify actor synchronously and return its output.

Get PhantomBuster agent result

Fetch the output from a PhantomBuster agent run using its container ID.

Launch PhantomBuster agent

Trigger a PhantomBuster agent from your Databar table and pass in dynamic input data.

Find calendar events with Google Calendar

Look up all calendar events that include a specific attendee by their email address.

Get Gmail thread details

Get the full details of a Gmail thread - subject, sender, recipients, date, and message body.

Search Gmail threads by contact

Search your Gmail for all conversation threads with a specific contact or matching a search query.

Look up Cal.com team bookings by attendee

Look up all Cal.com team bookings for a specific attendee email address.

Look up Cal.com bookings by attendee

Look up all Cal.com bookings for a specific attendee email address.

Scrape page (all formats)

Scrape any webpage and return the full response - markdown, HTML, links, screenshot, and AI summary in one go.

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